Rocky Waters started on the coast of Maine. Built during long winters and cold ocean air, this brand represents resilience, simplicity, and the lifestyle of the coast. This is just the beginning.
Privacy policy
Information We Collect
When you visit or interact with our website, we may collect the following types of information:
- Personal Information: such as your name, email address, billing address, shipping address, and phone number.
- Payment Information: such as credit/debit card details or other payment methods. Please note that payment processing is handled by third-party payment providers, and we do not store full payment details on our servers.
- Order Information: details about the products you purchase, transaction history, and related order data.
- Device & Usage Information: including IP address, browser type, device information, operating system, pages visited, and browsing behavior.
- Cookies & Tracking Technologies: data collected through cookies and similar technologies to improve functionality and user experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding purchases, shipping, or customer support
- Improve, maintain, and optimize our website and services
- Personalize your shopping experience
- Send marketing communications, promotions, or updates (only if you opt in)
- Detect, prevent, and address fraud or unauthorized activity
- Comply with legal obligations and enforce our policies
Sharing Your Information
We do not sell, rent, or trade your personal information.
However, we may share your information with trusted third-party service providers to operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and analytics services
- Marketing and email service providers
These third parties are only given access to the information necessary to perform their services and are required to protect your data.
We may also disclose your information if required by law, regulation, legal process, or governmental request.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website functionality
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve user experience
You can choose to disable cookies through your browser settings, but some features of the site may not function properly if you do so.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to correct or update your information
- The right to request deletion of your personal data
- The right to opt out of marketing communications at any time
To exercise any of these rights, contact us at the email below.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or accounting obligations
- Resolve disputes and enforce agreements
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.
International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
Changes to This Privacy Policy
We may update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.
Limitation of Liability
To the fullest extent permitted by law, Rocky Waters shall not be liable for any damages, losses, or claims arising from the use of our website or the collection and use of your personal information, except where prohibited by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at: